Orange UK and Three get X10 update; O2, T-Mobile and Vodafone users still waiting

UK OperatorsDespite the fact that the generic UK Android 2.1 update for the Xperia X10 family rolled out 11 days ago, we are only now seeing some of the operators release their branded firmware. Orange and Three released the update yesterday according to user comments. However, O2, T-Mobile and Vodafone Xperia X10 owners are still waiting.

Somewhat frustratingly for O2 UK owners is that O2 Germany and O2 Ireland have already released the update. All O2 have officially said is that it will be “released this week, as long as it meets testing requirements.” T-Mobile last gave an update a week ago and said the X10 update will be due “towards the end of the month”. Vodafone are even vaguer: “We’re still unable to give a definitive time for when such an update will be available. As soon as any further information around this is verified, we will endeavour to inform you.” Corporate speak if ever I saw it. We’ll keep you posted with any developments.

105 responses to “Orange UK and Three get X10 update; O2, T-Mobile and Vodafone users still waiting”

  1. I just don’t understand why t-mobile are keeping us waiting, the only branding my x10 mini pro has is the default homepage and a top apps app. Seemingly just to annoy me I got a notification that there was an update about 7 days ago which then seemed to change it’s mind to tell me there was no update…
    Oh, first btw

  2. Updated my X10 last night and noticed that after the update it didn’t switch on while charging. Is that a update (great if that was a hidden addition).
    Timescape and media scape seems to be running smoother. I’m using my X10 again while I wait for Orange and Samsung to update my Galaxay S. It’s great being a phone geek!

  3. While this list always lags a bit, these are all the known versions branded or not, it may be missing one or two such as a just released Germany or Rogers since this is the “i” list.

    Firmware X10i / Revision 2.0.A.0.504

    X10i 2.0.A.0.504 0001 CHINA CHINA-1-4-8
    X10i 2.0.A.0.504 0001 CHINA UNICOM CHINA/S CHINA-1-4-8
    X10i 2.0.A.0.504 0001 CHT TW/LUSTER WHITE WORLD-1-4-8
    X10i 2.0.A.0.504 0001 CHT TW/SENSUOUS BLACK WORLD-1-4-8
    X10i 2.0.A.0.504 0001 CUST-CN_CHN 1234-5004 CHINA-1-4-8
    X10i 2.0.A.0.504 0001 CUSTO WORLD-1-4-8
    X10i 2.0.A.0.504 0001 CUSTOMIZ WORLD-1-4-8
    X10i 2.0.A.0.504 0001 CUSTOMIZED AE/LUSTER WHITE WORLD-1-4-8
    X10i 2.0.A.0.504 0001 CUSTOMIZED AE/SENSUOUS BLACK WORLD-1-4-8
    X10i 2.0.A.0.504 0001 CUSTOMIZED ARO/LUSTER WHITE WORLD-1-4-8
    X10i 2.0.A.0.504 0001 CUSTOMIZED ARO/SENSUOUS BLACK WORLD-1-4-8
    X10i 2.0.A.0.504 0001 CUSTOMIZED BAL/SENSUOUS WORLD-1-4-8
    X10i 2.0.A.0.504 0001 CUSTOMIZED BAL/SENSUOUS BLACK WORLD-1-4-8
    X10i 2.0.A.0.504 0001 CUSTOMIZED CH/LUSTER WHITE WORLD-1-4-8
    X10i 2.0.A.0.504 0001 CUSTOMIZED CH/SENSUOUS BLACK WORLD-1-4-8
    X10i 2.0.A.0.504 0001 CUSTOMIZED DE/LUSTER WHITE WORLD-1-4-8
    X10i 2.0.A.0.504 0001 CUSTOMIZED DE/SENSUOUS BLACK WORLD-1-4-8
    X10i 2.0.A.0.504 0001 CUSTOMIZED FR/SENSUOUS BLACK WORLD-1-4-8
    X10i 2.0.A.0.504 0001 CUSTOMIZED HK/LUSTER WHITE WORLD-1-4-8
    X10i 2.0.A.0.504 0001 CUSTOMIZED HK/SENSUOUS BLACK WORLD-1-4-8
    X10i 2.0.A.0.504 0001 CUSTOMIZED ID/LUSTER WHITE WORLD-1-4-8
    X10i 2.0.A.0.504 0001 CUSTOMIZED ID/SENSUOUS BLACK WORLD-1-4-8
    X10i 2.0.A.0.504 0001 CUSTOMIZED IN/LUSTER WHITE WORLD-1-4-8
    X10i 2.0.A.0.504 0001 CUSTOMIZED IN/SENSUOUS BLACK WORLD-1-4-8
    X10i 2.0.A.0.504 0001 CUSTOMIZED NCB/LUSTER WHITE WORLD-1-4-8
    X10i 2.0.A.0.504 0001 CUSTOMIZED NCB/SENSUOUS BLACK WORLD-1-4-8
    X10i 2.0.A.0.504 0001 CUSTOMIZED NL/LUSTER WHITE WORLD-1-4-8
    X10i 2.0.A.0.504 0001 CUSTOMIZED NL/SENSUOUS BLACK WORLD-1-4-8
    X10i 2.0.A.0.504 0001 CUSTOMIZED RU/LUSTER WHITE WORLD-1-4-8
    X10i 2.0.A.0.504 0001 CUSTOMIZED RU/SENSUOUS BLACK WORLD-1-4-8
    X10i 2.0.A.0.504 0001 CUSTOMIZED SA/LUSTER WHITE WORLD-1-4-8
    X10i 2.0.A.0.504 0001 CUSTOMIZED SA/SENSUOUS BLACK WORLD-1-4-8
    X10i 2.0.A.0.504 0001 CUSTOMIZED UK/SENSUOUS BLACK WORLD-1-4-8
    X10i 2.0.A.0.504 0001 KPN M WORLD-1-4-8
    X10i 2.0.A.0.504 0001 NRJ FR/LUSTER WHITE WORLD-1-4-8
    X10i 2.0.A.0.504 0001 POLKOMTEL PLUS PL/SENSUOUS BLACK WORLD-1-4-8
    X10i 2.0.A.0.504 0001 PTC ERA PL/LUSTER WHITE WORLD-1-4-8
    X10i 2.0.A.0.504 0001 PTC ERA PL/SENSUOUS BLACK WORLD-1-4-8
    X10i 2.0.A.0.504 0001 RETAIL DEMO/SONY WORLD-1-4-8
    X10i 2.0.A.0.504 0001 SK TELECOM SK/LUSTER WHITE WORLD-1-4-8
    X10i 2.0.A.0.504 0001 T-MOBILE HR/SENSUOUS BLACK WORLD-1-4-8
    X10i 2.0.A.0.504 0001 TDC MOBIL DK/LUSTER WHITE WORLD-1-4-8
    X10i 2.0.A.0.504 0001 TDC MOBIL DK/SENSUOUS BLACK WORLD-1-4-8
    X10i 2.0.A.0.504 0001 TELENOR DK/LUSTER WHITE WORLD-1-4-8
    X10i 2.0.A.0.504 0001 TELENOR DK/SENSUOUS BLACK WORLD-1-4-8
    X10i 2.0.A.0.504 0001 TELIA DK/SENSUOUS BLACK WORLD-1-4-8

  4. what does orange firmware do that standandard doesnt?
    im on orange but my phone was unbranded… that means i now suffer text messages not sending etc as per stock build… and your orange, orange wednesdays and orange maps have all been downloaded from either the marketplace or orange’s website.. so what does the orange firmware do?

  5. @cptn… yes, 2.1 has the feature of staying “off” when you plug a charger in, instead it semi-turns on to display a charging sign…

  6. Well this isnt first time o2-uk have been left wauting while o2 germany and ireland have been guven updates all 02 users will remember the joke of the r2ba026 when 02 uk were the last company to release the update 3weeks after everyone else had it.

  7. In Singapore, X10 bought from Singtel, M1 and StarHub got to bring it to SE centre for update. I just did it last week and waited for an hour.

  8. There has been no update for O2 Ireland yet, don’t know where that information is comming from. I have been in contact with O2 Ireland and they say we should have it by 22nd November…. will wait and see. (not holding my breath)

  9. Hi all!
    I’m on Three Ireland and roaming round Europe.
    PC companion has just informed me that I need to upgrade.
    Here goes nothing. Honestly, knowing Three I’m expecting and prepared for disappointment.
    Fingers crossed anyway.
    Will let you know.

  10. Can someone on Three UK whose updating give us an idea of look and feel of the branded update. Anything new or surprising compared what we’ve seen already, although saying that it’s Three so I doubt it.
    I debranded from Three because I got sick of waiting and want to know if it worth going back. Yes, yes I know I’m being shellfish and if I want to find out I should do it myself, but I can’t be arsed it’s taken me ages to get my layout just so!

  11. A lot of people have that 2.0.A.0.504 version while we have 2.0.B.0.138 (for SO-01b)

    I wouldn’t be surprised if that meant we were missing some functionality found in other versions (but instead have a different system font and a different keyboard system)

  12. Spoke to an idiot at vodafone and they say there isn’t an update coming out. Which means we will probably have to wait until next year. o joy!!

  13. So O2 and Vodaphone give exact date as Monday 15th – Orange give nothing except a week ‘window’ – Yet they still stuck in round the back and put it out before everyone else, seems like that’s ‘egg’ on the face of O2 and Vodaphone!

  14. @alex it seems to me providers are taking their time because there adding a load of their branded crap to 2.1 its ridiculous as the amount of 02 stuff on the software is minimal why tis taking them so long to sort it is just stupid

  15. I posted this on another thread last night, but seems more appropriate to this one. I spoke to Vodafone yesterday about 6.45pm UK time. I was told that as of yesterday the update was available on the Vodafone website under “support” and to just follow the directions. Of course, I did this as soon as I could, only to find there was nothing on the website, other than like minded people complaining about Vodafone etc. etc. so I logged into a virtual online assistant that connects with a muppet in some call centre on the far side of the world (I guess?!). At first they started telling me about the Samsung Galaxy update, but after a few minutes of moaning I managed to get this from them:

    1. The update may be available before the end of this month.

    2. When it is ready, it will be available via the support section of the Vodafone website as well as via PC Companion etc. and either should work.

    Don’t know whether I can believe what I was told – really think that Vodafone should employ staff who can speak and write English well, otherwise their replies are more like ironic comdey scripts rather than useful instructions. Rant over!

  16. HUH? i live in holland and i allready got the update like 3 days ago and i got vadafone. i didnt get no message i just downloaded seus and after the upgrade i had 2.1. i was in heaven cause i allready gave up on getting it this year, so call vodafone and ask them why holland got it for 3 days and u guys still got to wait :<?

  17. Guys, you have 2 options:
    1. wait patiently for your provider to advertise the update (after which you have to start SEUS to update your phone).


    2. Start SEUS every morning and evening (be sure to delete the \DB directory) and get the update a little sooner.
    This is how i got mine one day before the advertisement (NL, Vodafone)

  18. Just a heads up, I can confirm what Rigs says up there: there is something here that isn’t adding up, O2 Ireland DO NOT have the update. In fact, they’re telling their customers that it’s there, but it quite plainly isn’t. PC Companion, SEUS, the phone itself, all tell us that we’re on the “latest software” on 1.6 (firmware R2BA026).

    What’s worse is that down here in Cork, O2 retail side are saying “it’s there”, O2’s forums are saying 22nd November, O2 phone support are saying “probably not this year”. Rage.

  19. I just plugged my phone in to to PC companion again and guess what! there is an update now for me!!!! I think o2 are sending out loads of conflicting information and they have no clue what they are doing, the only thing is now that it wants me to download a backup and restore, but the webpage won’t open for me, think everyone is trying now so its crashed???

  20. @etch ive been posting in th 02 forums well the uk forums and i dont see a 22nd of november date we were told week commencing 15th november it would be released yet nothing has been released and getting told it’ll be ready soon on twitter or no more news to add. yet galaxy S users are being given 2.2 despite the x10 being out long before samsung galaxy S (that and dell streak customers are moaning but again x10 was out before the dell streak was) this whole thing isjust being mishandled badly by the providers just to add their stuff to it that no one actually uses anyway

  21. Ey have a question, mmm my pccompa got an update yesterday, but still nothing does this have anything to do with the update? i leave in Central America

  22. Hi There, I’m using Xperia X10 here in Ireland under Meteor.

    Guess what, I already upgraded my phone to Eclair using SEUS.

    So far Eclair on X10 is working well compared to Donut.

  23. Update for the xperia x10 mini (generic) in Latinamerica has just been released!
    My kit is 1237-3271!

    Yo vivo en Centroamérica también (Costa Rica) y hoy 16 de Noviembre, a partir de las 8am ha estado disponible!

  24. I am getting conflicting messages with my phone. I am on 3 UK, and when I search for an update on the handset, it says to connect to a PC…..when I connect and run PC Companion, it says there is no update….any ideas?

  25. @Whitelizzer
    Deveras! yo soy de Guatemala y tengo un X10 de Claro pero nada y ayer my pccompan se actualizo y tambien use SEUS pero nada va, una pregunta ya pudiste actualizar tu telefono? o solo la actualizacion ya esta disponible y tambien si solo es para tu X10 mini o sera q para todos los Xperias?

  26. Ok, so now SEUS finds the update and downloads it, but wont bloody install it…’s one thing after another with that damn phone! :@

  27. Well what do you know?
    Three Ireland did actually pull through.
    Running 2.1 now.
    No new 3 specific apps, etc…
    Just rebuilding everything so holding off on a judgement just now…

  28. @X10.GT
    En realidad recién lo acabo de actualizar, y como dije en inglés, es genérico, no es Claro, Movistar, etc…
    Por eso, probablemente lo puedo actualizar antes! Pero si está disponible ya para Latinoamerica! Tendrás q esperar a que Claro actualice!
    Me imagino que es para TODOS los Xperias, xq según decían por acá, en algunos países primero se actualiza el Pro, luego X10 (big) y luego mini, o algunos países todos al mismo tiempo!

  29. I now have 2.1 on my device. It is smoother and more resposive. I like the darker screens, I found the old ones too bright. No apps specific to Three UK

  30. Ala q bien ps q ayas actualizado tu cel ps deplano voy a q tener q espera y x lo visto va a ser tardado pero weno a ver q pasa siempre grax x la info, wena onda saludos 🙂

  31. @Whitelizzer
    Ala q bien ps q ayas actualizado tu cel ps deplano voy a q tener q espera y x lo visto va a ser tardado pero weno a ver q pasa siempre grax x la info, wena onda saludos 🙂

  32. Gracias! Y será esperar, me imagino q puedes llamar a Claro y preguntar… Algunas compañías han dicho q hasta enero… Mejor llamar!


  33. I am in Mexico, and my phone said that theres an update and I should get it through my computer, so, I plugged my phone in my pc, and pcompanion tells that theres an update, I accept and everything is fine, then it says I need to prepare my phone, 1. unplug it, 2. turn it off, 3. plugg it again an press a button. I did this like five times, and nothing happens, what should I do?

  34. Bajé la actualización del PC Companion, pero no me sale la actualización al X10 :s
    (Orange, República Dominicana)

  35. Has anyone try to use this app after the update? “Input Benchmark” under Multitouch

    It says:

    Touch the screen.
    Multitouch available.

    I’m wondering if the X10 is MT capable but its not allowed bc of legal issues or bc SE think Apple has the patent which they don’t but if they do then it will make sense since Sony will provide sensors for the next i(diot)Phone. There must be a way to unlock it.

  36. uuhhhoooo…Im getting my eclair update on 3UK ….Just downloading the update..very excited..Just getting little annoyed with the download speed though I normally download stuff with 700-800kbps speed…But never mind atleast I am getting the updates….:)

  37. hi,

    i bought my phone from uk but i am currently in estonia. Can anyone please tell me if i will ever get this 2.1 update????



  38. Just contacted Vodafone and received the reply:
    Hi Damian,

    To update to 2.1 version of android please CLICK HERE .

    You need to select the make and model of your handset, once you select that, you will able to update.

    Trust the above information helps.

    Kind regards,

    Aabid Shaikh
    Vodafone Customer Services
    I went to the site all excited and what I get: ‘Your phone software is up to date’.

  39. No update as of yet o2 Pre Pay UK x10 mini, tried debranding and it hasn’t worked 🙁 anyone tell me what differences there are between 1.6 and 2.1?

    Also why hasn’t the mini been given 2.2 like other android phones??

    One more Question what’s all the eclair and donout speak?

    Sorry to sound like a newbie but i am lol thanks in advance

  40. android version 1.6 =D,onut
    android version 2.1=E,clair
    android version 2.2=F,royo
    android version 2.3 or whatever the number will be is called G,ingerbread
    so you can figure out what the differences could be.
    notice the D,E,F,G
    xperia phones started with 1.6 with promises of more to come and thats why we still waiting.

  41. Idk about everybody else but I updated to 2.1 on sunday! And im on o2-uk.. my handset says its german gernric so thats probaly why.. but i bought it in the uk and ive only ever usrd it on the uk o2 network.. ?.. as for branding, there isnt any as far as i can tell.. nothing to do with o2 in the apps or anywhere else on the phone.. i suggest to people on o2, if u want the update now then debrand to german gerneric and fire up saus: )

  42. ———————————————————————————————————-
    Janel November 16, 2010 at 6:24 PM
    Bajé la actualización del PC Companion, pero no me sale la actualización al X10 :s
    (Orange, República Dominicana)

    La version 2.1 te llego y no re entra? ya llego el update a rd?

  43. Hi guys can somebody help me??

    I have an Optus branded x10 and im here at the phillipines.

    Do i have to wait for the optus release or the Philiipine release?

    And when is the Optus release?


  44. flashed X10A to Latin America generic. I received the upgrade notification tonight and am upgrading as I type this.

  45. @ Caro,

    Si tienes instalado PC companion sólo conecta tu x10 y te dira que hay un nuevo software y sigue las instrucciones, o baja SEUS de página de SE, esta muy buena la actualización.

  46. My phone got updated last Friday (T mobile London area) – simply logged onto pc companion. Remember to back up data preferably to pc as well as phone as I nearly lost all my contacts. Worthwhile upgrade but contrary to earlier claims it dosn’t make you, richer cooler or better looking.

  47. thats strange that vodafone UK have not launched the update. In South Africa, Vodacom which is essentially a Vodafone parter and brands there phones in accordance with Vodafone( Also have the 360 my web app) have launched the update. but dont think the update was worth it. I wanted more

  48. @suriname

    Thanks for that 🙂

    I keep trying to debrand my phone using the tutorial on here and its not for having it, if it does do it will the phone then think its “generic” and give me the 2.1 update? Also why dont we get the 2.2 version? Is the phone incabable?


  49. I wish Vodafone UK would hurry with the update. I had a generic handset (from Carphone Warehouse) updated to 2.1 last week, only for Vodafone to replace my phone with a branded x10i after I had problems with calls and text messaging. Is there a way to debrand my phone to generic so I can get 2.1?

  50. just spoke to se gave them my sl num and they dint have a clue.but did find out that although it says generic in the service menu, it is actually branded to 02!!!! so looks like im waitin another month till bullshit 02 get themself sorted.

  51. @Ricardo
    Ya me aparece la actualizacion, sin embargo me pide que prepare el telefono, desconectarlo, apagarlo, y volver a conectar, oprimiendo el boton “Atras”, sin embargo hago esto y no funciona.

  52. Caro

    Conecta el USB al pc, mantene pulsado el boton de atras y conectale el USB al telefono hasta que prenda la luz verde fija. No se va a ver nada en pantalla, estaria en flash mode.

  53. Am on orange and just gettin 2.1 updated on me phone yesterday and it rock’s however why do we have LED on the back of phone when we don’t have flash 🙁

  54. Got 2.1 update yesterday on my orange uk branded phone. Worth waiting for. Very quick to update but pretty slow for a few hours when i turned it back on. Overall im impressed. Bring on 2.2 now lol

  55. Joy joy! O2 Ireland has 2.1. i downloaded it last night. Geez! It’s a bit of an improvement! I’m still determining whether the wait was worth it…. So far so good!

  56. Hi guys,

    I don’t think we are getting 2.1 as per vodafone, look:

    Hello Damian,

    I’m sorry to let you know that The 2.1 version of android for Sony Ericsson X10 has not yet been approved by Vodafone.

    I’m sorry to let you know, you’ll be unable to update this version for now as it is not been released yet.

    Once it is released, we’ll notify you about it.

    Your patience in this matter is much appreciated.

    Kind regards,

    Suresh Jaiswal

    Vodafone Customer Services

    How can I install 2.1 easily on my x10i?

  57. Vodafone are pathetic!!

    I’m just gonna debrand my handset but it looks too confusing to do it.

    My mate done his last week so gonna get him to do mine,

    Not waiting for vodafone when every other netwrok has managed to release there’s I spent an hour and a half on the phone to them on monday only to be told you’ll recieve it shortly!!

    Waste of space!!!!

  58. So far very laggy but overall i’m loving the look of 2.1 on my x10. I suggest people on Vodafone UK hold tight because if o2 can pull their fingers out then surely Vodafone can too!

  59. OMG o2 is out went into the shop today and was like what the fuck and they where like its out i was like since when did it come out and they where like today and i was like Okaii (: i love it

  60. Anyone getting a problem with wi-fi ( unable to scan for networks) then saying connecting but not …. i dont know what to do ….. branded orange 2.1 handset ….

  61. Waited all this time for O2 update….comes out today & I can’t even update cos I’m at work GRRRRRRRRR!

  62. Whats the deal with 2.2 update any ideas when is getting released or what is going to add to the phone.

    X10 Mini Pro


  63. hi guys,

    can you please tell me if i bought the phone from UK and now i am in other EU country will i ever get this update??????????